Taking care of your security system is just as important as taking

care of a car. If you overlook the maintenance then it can become

much more costly in the long run. A well maintained alarm will

have a much longer life span and also gives you the assurance of

knowing that your system is in full working order.

If you purchase a new alarm system from us then the first 2 years maintenance is FREE. The alarm system is sold to you outright and does not form any part of a rental agreement. During the first 2 years the contract is fully inclusive: all parts, emergency call out and labour charges are covered for any equipment-related problems. Anything beyond our control (e.g. vandalism, willful or accidental damage) would be chargeable, however. Also, some companies charge for 'out of normal office hours' calls even during your first 2 years. With Moore Security Solutions this is not the case.

 

​​As your system approaches 2 years old, we'll send you a letter, offering you a maintenance contract for the following year. Contracts are completely optional, and cover a period of twelve months, that is to say you are not required to sign up to three, five or ten year periods unlike the contracts with some alarm companies. However it may be a requirement of your insurance company to continue to have your system maintained, particularly if you have negotiated a discount off your premiums. We would recommend you check your position with your insurance company before deciding.​

 

Our callout engineers are available 24 hours a day, 365 days a year. Their response, knowledge and ability is second to none, and priority is given to customers on a service and maintenance contract.​